customer service departments. So that's my cosmic balance from yesterday, getting to push one for English and then holding for most of my day and explaining my situation to at least 4 representatives in three departments before anyone even knows shows a glimmer of recognition about my situation. I can safely predict Ella will be yelling "I'm hungry!" or "I'm toOOoooo hot!" or "The dog won't stop breathing next to me!" while simultaneously clinging to my leg and spilling milk on the couch. She will undoubtedly time it perfectly with the moment I get the representative that can make all my problems vanish by pushing that single magic red button, but won't because I've just screamed "Stop it! You're making me crazy!" into her head set.